At Prithvi Cleantech, safeguarding your private and sensitive information is our top priority. This Privacy Policy outlines our commitment to protecting your personal and financial information collected through our website and any other plugins exchanging information with Prithvi Cleantech Applications. We take your privacy seriously and have established this policy, along with internal practices, to ensure the safety and security of your data. By using Prithvi Cleantech Online portal, you agree to the terms outlined in this Privacy Policy, as well as our Terms of Service.

DEFINITION

The terms "We," "Us," "Our," "Company," or "Prithvi Cleantech" refer to Prithvi Cleantech Private Limited. The terms "You," "Your," or "Yourself" refer to the users of our services.

TYPES OF INFORMATION COLLECTED

We may collect various types of information, including but not limited to:

Personal Information: Such as your name, address, email address, phone number, and payment information when you make a purchase.

Device Information: Such as your IP address, browser type, and device characteristics.

Usage Information: Details about your interactions with our products and services, including pages viewed and features used.

METHODS OF COLLECTION

We collect information through various means, including websites, mobile apps, forms, and other channels relevant to our products and services.

PURPOSE OF COLLECTION

We use the collected information for purposes such as:

Providing and improving our products and services.

Personalizing your experience and delivering content and product offerings tailored to your interests.

Processing transactions and offering customer support.

Sending periodic emails and updates about our products and services.

Conducting marketing and promotional activities with your consent.

LEGAL BASIS FOR PROCESSING

We process personal information based on legal grounds such as consent, contractual necessity, legal obligations, or legitimate interests.

This Privacy Policy constitutes a legally binding agreement between you and Prithvi Cleantech (both terms defined below). Your acceptance of the terms of this Privacy Policy, whether directly or indirectly in electronic form (such as by clicking on the "I accept" tab, using the website, or through other means), signifies the effectiveness of these terms. The agreement will come into effect upon your acceptance and will govern the relationship between you and Prithvi Cleantech regarding your utilization of the website "www.prithvicleantech.in / www.prithvicleantech.com " (defined below).

This document is officially published and is to be interpreted in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under the Information Technology Act, 2000. These regulations mandate the publication of a Privacy Policy outlining the procedures related to the collection, use, storage, and transfer of sensitive personal data or information.

Please carefully review this Privacy Policy. By utilizing the Website, you signify that you comprehend, agree, and consent to the terms outlined herein. If you do not concur with the stipulations of this Privacy Policy, kindly refrain from using this Website.

By furnishing us with your Information or utilizing the facilities provided by the Website, you explicitly consent to the collection, storage, processing, and transfer of any or all of Your Personal Information and Non-Personal Information, as specifically detailed in this Privacy Policy. Additionally, you affirm that such actions of collection, use, storage, and transfer of Your Information will not result in any loss or wrongful gain to you or any other person.

INFORMATION USE AND SHARING

We do not sell, trade, or transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy.

SECURITY MEASURES

We implement security measures to ensure the confidentiality and integrity of your information. While no method is completely full proof, we strive to maintain the highest standards of security.

All transactions conducted on the Website are executed in a secure and controlled environment, ensuring protection against unauthorized access. In this safeguarded setting, no information is divulged during transactions, as it is encrypted to shield the User from unintentional disclosure to third parties. Notably, any data related to the User's credit and debit card information is neither received nor stored by the Company/Website in any manner.

Instead, the User directly provides this information to authorized payment gateway(s) that are equipped to handle the provided information. These payment gateways are fully compliant with the regulations and requirements stipulated by applicable laws, various banks, financial institutions, and payment franchisees with which they are associated. This stringent adherence to industry standards ensures the utmost security and confidentiality of User information during the entire transaction process.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and tracking technologies, and information on managing cookie preferences is provided.

In our efforts to enhance the responsiveness of our sites for users, we may employ "cookies" or similar electronic tools. These tools are utilized to collect information, assigning each visitor a unique, random number as an User Identification (User ID). This approach allows us to comprehend individual user interests through the Identified Computer.

It is important to note that, unless you voluntarily identify yourself (e.g., through registration), we are unable to ascertain your identity, even when a cookie is assigned to your computer. The information stored in a cookie is limited to what you provide, such as when you request our Personalised Horoscope; it does not have the capability to read data from your hard drive. It's crucial to mention that the assignment of cookies by our advertisers to your browser (in the case of clicking on their ads) is a process beyond our control.

GENERAL

When you visit our site, our web servers automatically gather restricted information regarding your computer's connection to the Internet, which includes your IP address. Your IP address functions as a numerical identifier enabling computers on the Internet to determine where to send data to you, such as the web pages you view. Importantly, your IP address does not serve to personally identify you.

This collected information is utilized to fulfill your requests by delivering our web pages, tailor our site to cater to the interests of our users, assess traffic within our site, and provide advertisers with insights into the geographic locations from which our visitors originate. This process aids us in refining and optimizing the user experience on our site.

Prithvi Cleantech, sometimes with the help of a third-party service provider, might use your information to process your payment for products or services ordered by you.

Prithvi Cleantech might share your information with our partner companies to help us in building market strategies for our products and services or creating training material for our employees. These partner companies are not allowed to use the data we share with them for any other purpose.

In some circumstances, we might need to retain your personal information in order to continue providing Prithvi Cleantech service.

If in case Prithvi Cleantech gets reorganized, insolvent, destroyed or bankrupt for any reason, we might not be able to regulate how your personal data is treated, transferred or used. If such an incident occurs, your personal information might be treated like any other Pritvi Cleantech asset and shared, sold or transferred to third parties.

In case if Prithvi Cleantech is sold, merged, or acquired, we might disclose or transfer your personal information and other data in relation with the associated transactions.

Prithvi Cleantech might disclose your personal information when it is required to or when we believe it is appropriate to share as per law & rules, for example in case of a warrant or court order, or lawful request by a public authority, or abusive, or unlawful use of the Services or respond to a legal request.

Prithvi Cleantech might maintain some or all of your personal data in its archives even after it has been completely removed from the Site due to requirement of legal, law & rules.

We might share your data with Prithvi Cleantech group companies controlled by or under common control with Prithvi Cleantech.

UPDATES TO THE PRIVACY POLICY

This privacy policy may be updated periodically, and the most current version will be posted on our website with the effective date.

GRIEVANCE REDRESSAL

a) Redressal Mechanism:

Any complaints, abuse, or concerns regarding content, comments, or breaches of these terms should be promptly communicated to the designated Grievance Officer, as listed below. You can submit your complaint in writing or through an email signed with an electronic signature to Ankur Tyagi ("Grievance Officer") at ankur_tyagi@prithvicleantech.com.

b) Mediation:

In the event of a dispute between the parties, they shall make efforts to amicably resolve the matter among themselves to the mutual satisfaction of both parties. If no amicable resolution is reached within 6 weeks from the communication of the dispute, the matter shall be referred to arbitration.

c) Arbitration:

If mediation fails to resolve the dispute, it shall be resolved by a sole arbitrator appointed by Prithvi Cleantech The arbitration award by the sole arbitrator will be valid and binding on both parties. The arbitrator will determine the cost of the proceedings, directing either party to bear the entire cost at their discretion. In the absence of such direction, both parties shall bear their own costs. The arbitration proceedings shall be conducted in English, and the venue shall be Ghaziabad, Uttar Pradesh.

GOVERNING LAW AND JURISDICTION

This agreement and all matters related to Prithvi Cleantech shall be governed by the laws of India and fall under the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

CONTACT INFORMATION

For any breaches of these policies, please report them promptly through the following contact information:

Email: ankur_tyagi@prithvicleantech.com; - 9870842268